Welcome to the latest blog from Speciality Metals!
In this post, we’re going to delve into the specifics of our UK delivery process, tailored to meet the needs of our metals customers all across the country.
Understanding how our shipping options work will ensure that your metal supplies are delivered efficiently and safely. The choice is then yours.
Let’s explore our delivery options…
Frequently Asked Questions: Understanding Our Delivery Process
But if you want some fast answers and don’t wish to read everything that we have to say on the subject then check out these quick fire FAQs:
- Q: What are your standard UK delivery charges? A: All UK deliveries are free, regardless of order size.
- Q: What options do I have for faster delivery?A: For faster delivery, you can opt to pay the courier charge. For this we usually use DX Express’ next-day service for a small charge.
- Q: How can I track my order? A: For orders sent through tracked services, you will receive a tracking number via email to monitor your shipment online. This is sent automatically from Zenstores, which is the interface that we use for all of our deliveries each day.
Standard UK Delivery: Always Free!
At Speciality Metals, we believe in making our high-quality metals accessible without the stress of additional shipping costs. That’s why all UK deliveries are free, regardless of order size! This is because all of our prices are established for our eBay and Amazon stores, where delivery is almost always free.
Whether you’re ordering a small quantity for a personal project or placing a large order for your business, we’ve got you covered with reliable and cost-effective shipping. There is no extra charge to pay at checkout.
The Standard Small Order Service: Royal Mail
For all standard small orders, we employ the trusted Royal Mail service.
This reliable and efficient service ensures your metals reach you promptly and securely, without the need for any additional charges.
While this service is untracked, we ensure it maintains a high level of reliability, perfectly suited for all kinds of metal deliveries across the UK. We use this service for sheets and tubes that fit into an envelope and do not have much weight.
Heavier Packages: Evri’s Tracked Service
For slightly larger orders we offer Evri’s tracked service. If a metal is 1 – 5kgs we will likely use this service.
This option is ideal for orders where you want to keep an eye on your shipment’s journey.
Evri’s service is known for its reliability and secure handling of lower value packages. Thus making it a great choice for your standard metal orders.
Tracking is supplied automatically to your phone or email.
The Heavy Option: DX Express’ Courier Service
For heavy or particularly high-value orders, we usually use DX Express’ next-day service.
DX are specialists in heavier items, and as it is a next-day service it is also great for time-sensitive deliveries, ensuring your significant orders are given the utmost priority and care.
Optional Courier Delivery: DX Express at Your Service
For those who require even faster delivery, we offer an optional courier service via DX Express for a small charge at checkout.
This option is perfect for when you need your metals quickly or for high-value orders.
Our Commitment to Delivery Excellence
Providing a complete and satisfying service experience is our top priority at Speciality Metals.
Our shipping options are designed to meet a wide range of needs, ensuring that, whether your order is routine or urgent, it arrives exactly when and how you expect it to.
Each order at Speciality Metals is treated with personalized care. Every order for metals is prepared according to specific customer requirements, ensuring that the highest standards of quality are maintained during the production process.
We have a strict quality control process in place. As a result, every order is thoroughly checked and packed with utmost care, ensuring that the products you receive are of the highest quality and are ready for use in a variety of applications.
Our logistics are optimized to guarantee timely delivery. The metals are dispatched by 3 pm daily, ensuring that your metals are on their way to you without unnecessary delays, as soon as the order is prepared for dispatch.
Continuous Improvement and Customer Focus
The commitment to service excellence is something we take very seriously. There is always a need for us to evaluate and refine our logistics and production processes in order to not just meet, but to exceed your expectations.
We forged our processes on eBay and Amazon which are the two most demanding platforms around. As a result you can count on us for rapidity and quality always.
We hope that this guide will help you gain a better understanding of how our delivery processes work at Speciality Metals.
We want to make your shopping experience as hassle-free as possible, from browsing our extensive selection of metals to receiving your order as swiftly and safely as possible. Our team is constantly striving to improve our services for you and we are very grateful for the trust you have placed in us.
Watch this space for more updates and insights as we continue to evolve and better serve the needs of our customers.
As always, thank you for checking out our blog. We hope that this helps you with your project.
Please also check out the other articles in our helpful guide series. We have written about aluminium sheeting and checker plate recently to name but two of our articles.
We are also proud to sell this product on our highly popular eBay store, check us out there too.
If you have any further questions, feel free to contact us.